My background is in journalism focused on how technology improves digital and public services. I also wrote human interest and sustainability stories for national papers, magazines and trade publications.

Journalism let me practice my love of chatting to people and research and honed my ability to funnel complex information into succinct, lively content.

A stint in PR management taught me the tools of the trade when it comes to portraying the look and feel of an organisation, as well as how to protect its reputation.